WebJan 12, 2024 · Here’s how to take your customer service from good to truly excellent. Channel choice Empathy Customer-centricity Proactive support Personalization Speed Self-service Empowered agents Collaboration Agility 1. Serve your customers in the channels of their choice WebJan 28, 2013 · Secret Identity — Like most superheroes, customer service heroes have a secret identity — meaning a personal life. Customer service heroes know to put their …
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The 4 Characteristics Of A Customer Service Superhero
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